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["Reference"]
["Description","ENS Maintenance and Support"]
["Company",null,null,"Input Field"]
[{"$nulls":3},"Calculation Field"]
["Number","Evaluation Criteria","Score Allocation",null,"Maximum available Score","Score","Notes"]
[1,"Experience in delivering support services for a Engineering Network System to Corporate and/or Public Sector clients in South Africa ","Atleast  3 years is required in order to get maximum number of points   years  0 - 1 = 1; 1 - 2 =5; 3 + years = 10","Please provide Company profile demonstrating the company’s experience.",10]
[2,"Individual capabilities of resources with Extensive experience with \n• Single source of MV data\n• Ease the maintenance of schematics and operating diagrams\n• Synchronise the schematic, geographical world and the real world\n• Creation of schematics from the geographical view of the network\n• Standard operating diagrams\n• Software maintenance, whereby software patches to the product will be made available to correct critical product deficiencies\n• Upgrades to the software when such upgrades become available\n• Assistance with the investigations of the defects identified from the system\n","A minimum of 5 years experience is required in order to get maximum number of points\n=>5 years = 30\n4 years =25\n3 years = 20\n2 years= 15\n1 years  = 5\n< 1 year = 0\n\nAtleast 4 CV's required ","Reference to the CVs and per candidate\n\n\nAverage score of the resources proposed will be used to score this criteria.",30]
[3,"SME in implementing technical solutions involving the network diagram maintenance system, network information system, and other technologies (including FOSS) as necessary to meet the strategic goals of the user community with minimum disruption of the current existing environments.","No signed testimonials =0\nPartial=4\nSatisfactory=10\nMaximum of four motivations required\n\n*Partial   = Either no sufficient signed testimonials or reference letters\n*Satisfactory = Testimonials and references are Sufficient","Written signed testimonials and/or reference letters\n\nAverage score of the resources proposed will be used to score this criteria.",40]
[4,"Resources with Strong technical depth in the following:\n- Application ‘traceback’ familiarity\n- Intimate knowledge of and ability to navigate the ENS data model\n- Intimate knowledge of and ability to navigate the base geometry database structures\n- Familiarity with and ability to configure configurable entities on the application\n- Extensive and complete command of the Smallworld API (ability to code in the Magik programming knowledge)\n- Ability to modify the application in any way required to resolve user issues.\n","<1 year = 0\n1 year =1\n2 years   =5\n> 3 years = 10\n\nAtleast 4 CV's required","Reference to the CV's and per candidate.\n\nAverage years of the resources proposed will be used to score this criteria.",10]
[5,"Company can demonstrate ability to provide 3rd Level Support to Vendors.","Service/ help desk, availablity(Priority6/8) 8/5, ability to provide system support.","Proof of SLA Agreement. The Service provide should be able to work within the agreed SLA requirements.                               \nPriority 1 Calls (2hrs)\nPriority 2 Calls (4hrs)\nPriority 3 Calls  ( 6hrs)\nPriority 4 Calls ( 8hrs)\n8*5 system support\n24*7 system support ",10]
["Total",{"$nulls":3},{"$f":"SUM(E6:E10)","v":100}]
[]
[null,"Threshold",null,null,80]